Use the Access ID and Contract ID for Azure*, D365 and on-premises product support ticket / incident creation. Global or MPN Partner Admin, go to Partner Center, Benefits, Technical benefits click Activate. Activation is automated and the Access ID and Contract ID are displayed immediately. Note: If you are looking to build your technical capabilities faster to increase sales, deploy more effectively, and accelerate app development this is NOT technical support – see Technical Presales and Deployment Services. Technical support provides troubleshooting for a specific problem, error message or functionality that isn't working as expected. This article is for members of Microsoft Partner Network Partners (MPN) who need to know how a technical support incident can be created using MPN Partner benefits. Additional resources MPN benefits and Technical supportĪs part of the Microsoft Partner Network membership, partners are eligible for the following technical support:Ĭloud competencies include: Security Competency, Cloud Business Applications, Cloud Platform, Cloud Productivity, Enterprise Mobility Management, Small and Midmarket Cloud Solutions.
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